1. Ormeci, E.L.;
Dynamic admission control in a call center with one shared and two dedicated service facilities
Automatic Control, IEEE Transactions on
Volume 49, Issue 7, July 2004 Page(s):1157 - 1161
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http://dx.doi.org/10.1109/TAC.2004.831133A recursive formula for multirate systems with elastic traffic
Communications Letters, IEEE
Volume 9, Issue 8, Aug 2005 Page(s):753 - 755
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http://dx.doi.org/10.1109/LCOMM.2005.1496605Balancing Elastic Traffic Sources
Communications Letters, IEEE
Volume 11, Issue 8, August 2007 Page(s):692 - 694
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http://dx.doi.org/10.1109/LCOMM.2007.070393E. Lerzan Oumlrmeci ; Apostolos N. Burnetas ; Hamilton Emmons
Dynamic policies of admission to a two-class system based on customer offers
IIE Transactions, Volume 34, Issue 9 September 2002 , pages 813 - 822
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http://dx.doi.org/10.1080/07408170208928914